Greg
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Dernière activité effectuée par Greg-
Greg a ajouté un commentaire,
Hi senol koc, I'm currently expecting our new driver with the fix for this issue to be posted to our website tomorrow. The issue was caused by a workaround we put in place to allow pens to click a...
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Greg a ajouté un commentaire,
Thanks! I just saw your reply, I'll play with Command+Tabbing more to see if I can get it to happen with that while my prior methods of reproducing this are still open in the background.
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Greg a ajouté un commentaire,
Hi Bruno, I'm unable to reproduce the issue, which does not discredit the issue, but the use cases we knew to reproduce this previously are no longer capable of triggering the issue. I tested on m...
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Greg a ajouté un commentaire,
Hi Bruno, There are several things about this issue that bother me, but the root cause is beyond my understanding. We first recorded this issue nearly three years ago and it's been a while since I...
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Greg a ajouté un commentaire,
Hi Bruno, We've been seeing this issue for a few years and have shared our findings with our partners at Apple and Adobe. As best we can tell, that spike in CPU activity is starving our driver sof...
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Greg a ajouté un commentaire,
Hi senol koc, That little lag at the start of new strokes is the distance/time in which the driver is determining if you're performing a click or a drag. Once it exceeds a certain threshold, the e...
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Greg a ajouté un commentaire,
Hi senol koc, Are the little lags occurring right at the start of new strokes using the pen? If so, I suspect I know what's going on and will need to escalate this to our Engineering team.
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Greg a ajouté un commentaire,
Hi Maxim Abrossimow, You've presented quite the challenge that I admit will difficult for us to topple without your help. Let's get a couple things out of the way, starting with the unsupported tab...
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Greg a ajouté un commentaire,
Thank you! I've submitted a ticket with a link to this forum thread. I hope to review this with our Engineering team soon. Would you be interested in reviewing a test build if we end up creating...
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Greg a ajouté un commentaire,
Hi Maxim, What was the name of the third-party application and where does this leave us? I'd like to help further if I can still be of assistance.