João
- Activité totale 2790
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Commentaires
Activité récente par João-
Commentaire officiel Hi, I have created a support ticket for you. Someone will contact you shortly. Please confirm which computer and operating system you are using as well as collect the logs to report a bug:https:/...
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Hi, I have created a support ticket so we can assist you further - someone will contact you as soon as possible. In the meantime, please see confirm which pen protocol the Dell Laptop supports. Al...
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Did the steps in my last message help? I have seen this error message with users that don't allow the driver to run in the background.
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Commentaire officiel Hi Giovanni, Just to reassure you, I have tested the current driver on Mac OS 13.3 and it works perfectly fine. This is either a setup issue, or an unknown bug but I am confident that the former ...
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The driver team is working on it and a fix will be released in a future driver update.
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Commentaire officiel Hi William, The Intuos 3 has reached end of service in 2015 and Mac OS Catalina has reached end of support end of last year. Unfortunately, this is not something we can fix with a different driver...
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Hi Giovanni, Please let us know exactly what the issue is and if you have any error messages, please check this FAQ article: https://support.wacom.com/hc/en-us/articles/8811680835223-I-m-getting-a...
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Commentaire officiel Hi Doug, I can't really tell why you would see what you see but please check the Windows tools mentioned here:https://support.microsoft.com/en-gb/windows/free-up-drive-space-in-windows-85529ccb-c3...
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Commentaire officiel Hi Ian, You should definitely not have do to that. Can you tell us a bit more about your setup and the issue you are having? OS version Driver version Driver error messages? Cheers
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Commentaire officiel Hi, You could try installing Driver 6.1.6-4 from https://www.wacom.com/en-de/support/product-support/drivers but I can't tell if that will work with that version of Mac OS.