João

1. Communauté
2. Wacom Driver
3. Pen lag

Hi,  Not sure which Operating System or Wacom device and driver you are using so it's hard to tell how we can help. Perhaps this already helps though: https://helpx.adobe.com/photoshop/kb/tablet-s...

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• João
• 28 mars 2023 08:01
• 0 vote

1. Communauté
2. Pen Tablets
3. The device cannot be connected due to water ingress

Hi, seems that you have already created a support ticket. Some one will contact you shortly. 

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• João
• 27 mars 2023 07:30
• 0 vote

1. Communauté
2. Pen Displays
3. flickering display

Hi,  That doesn't seem related to Wacom. Try updating your graphics card driver if you haven't done it yet and have a look at the links below:  https://helpx.adobe.com/photoshop/kb/optimize-photosh...

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• João
• 27 mars 2023 07:21
• 0 vote

1. Communauté
2. Wacom Driver
3. Windows cannot find "C:\Program Files\Tablet\Wacom\Professional_CPL.exe"

Hi,  Please try the steps here: https://support.wacom.com/hc/en-us/articles/1500011495022-How-do-I-uninstall-manually-and-re-install-the-Wacom-driver-on-Windows-for-a-Pen-Tablet-Pen-Display-or-Pen-...

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• João
• 27 mars 2023 07:12
• 0 vote

1. Communauté
2. Purchase Advice
3. End of Life for tablets

Hi. There isn't but I have created a ticket so we can help you with the information you need for the catalogue. 

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• João
• 24 mars 2023 08:00
• 0 vote

1. Communauté
2. Wacom Driver
3. Pen is not clicking

Hi,  Please double check the security settings on your Mac OS:https://support.wacom.com/hc/en-us/articles/1500006267961

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• João
• 24 mars 2023 07:52
• 0 vote

1. Communauté
2. Pen Tablets
3. Pen not clicking but Wacom tablet registers pen pressure

Hi,  Since you mentioned you use Clean My Mac, I assume you already checked this article right?https://support.wacom.com/hc/en-us/articles/9255930218903-How-should-I-troubleshoot-Clean-My-Mac-issue...

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• João
• 22 mars 2023 08:07
• Modifié
• 0 vote

1. Communauté
2. Pen Tablets
3. Pro M and ProPen 3

Hi Martin Henderson,  Thanks for coming back to me.  Unfortunately Lightroom seems to always be a little tricky. I have seen other users where other tools like zoom get stuck as well. I don't know ...

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• João
• 15 décembre 2025 17:09
• 0 vote

1. Communauté
2. Wacom Driver
3. Mac driver takes forever to load

Hi,  The driver team is investigating. Seems there is a small issue with ARM based processors and how start up is handled. The team is investigating possible solutions that could be implemented on ...

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• João
• 7 avril 2025 10:03
• Modifié
• 0 vote

1. Communauté
2. Pen Tablets
3. Intuos S BT (CLT-4100) connection issues

Hi Sorraimi Rivas,  If I understand correctly, USB connection works well and the issue is only with Bluetooth correct?  I have had this issue a few times with Bluetooth on my Macbook. It can happen...

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• João
• 26 février 2024 10:55
• -1 votes