Wacom Intuos M BT issues; slow blinking and unable to connect via wire anymore.

Lumine Tun

• 2024年07月01日 07:05

For a while now, I have not been able to connect my Intuos tablet with a wire ever since I broke my initial one. I tried multiple wires that I have bought off of Amazon, but they only work for charging the tablet, not for controlling the cursor. Recently, my tablet's blue light has only been blinking slowly instead of the usual quick speed, making it unable to connect to my laptop. It has been over 4 days and I don't know how to fix this. I also cannot afford a new tablet currently. Please help.

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  João

  • 2024年07月03日 07:51

  Hi Lumine Tun, 

  Please try the steps here: https://support.wacom.com/hc/en-us/articles/1500006273421-Why-is-my-Wacom-Intuos-CTL-4100WLx-CTL-6100WLx-no-longer-working-over-Bluetooth-or-not-showing-up-under-Bluetooth-settings-when-in-pairing-mode

  From your description, it seems that the USB port on your tablet is defective so please contact your regional support team as soon as you can: https://support.wacom.com/hc/en-us/articles/4402518273943-How-do-I-contact-Wacom-Support

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