Intuous Wacom 2018 CTL 4100WL not detected

Mattheau B

• 2025年11月08日 06:48

Abruptly stopped working tonight. I tried changing the cable, changing ports, reinstalling the driver, and restarting the thing but it isn't working. What do you suggest.

Wacom Center says 'No device connected' and I've restarted multiple times and shut down once and it isn't coming back. 

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  João

  • 2025年11月10日 10:34

  Hello Mattheau B, 

  It appears you have tried all the standard steps and either there is an issue with the USB port, or a malfunction of the circuit board. 

  Please reach out to you regional support for warranty options: https://support.wacom.com/hc/en-us/articles/4402518273943-How-do-I-contact-Wacom-Support

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