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Wacom Intuos not working

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  • João

    Hi Kaylee Pazos

    Thanks for reaching out. So if I understand correctly you already adjusted the pen tip sensitivity in the device settings correct? 

    Is this happening only with a specific App, or in general? 

    It could be that the pen pressure sensor has developed some defect but would be good to be sure before looking to replace the pen. 

    In case you confirm that the pen is defective, please reach out tot he support team to check for a replacement option. 
    https://support.wacom.com/hc/en-us/articles/4402518273943-How-do-I-contact-Wacom-Support

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