I'm having issues connecting the pen.

nova cool

• 25/12/2023 13:52

I just got my Wacom tablet today (for christmas!!) and i'm really happy with it, but the pen won't connect. I downloaded the latest driver, made sure it didn't need charge (just figured out its a no battery pen) and yeah. Can someone please help?

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  João

  • 27/12/2023 13:19

  Hi nova cool, 

  Could you please provide some more details?

  • Tablet model
  • Operating system
  • Wacom driver installed

  Do you see any error messages when you open the Wacom Center?

  Please try the steps here first: 

  https://support.wacom.com/hc/en-us/articles/8810276474775-Pen-input-or-touch-input-does-not-work-as-expected

   

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