Wacom Desktop Center Not Opening

Haruya Endo

• 17/02/2024 20:27

Although it was working yesterday, for some reason Wacom Desktop Center won't open today. When I try to open it, I get prompted with this pop up below, saying I must install .NET, and it gives me the webpage link to do so. After installing it, it still prompts the same pop up. So far, I've tried re-installing .NET and restarting my laptop and Wacom Services, but nothing seems to change. Nothing else seems to be impacted, it's just the Wacom Desktop Center that won't work. Is anyone else having this issue/have a fix for it? 

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  João

  • 19/02/2024 10:49

  Hi Haruya Endo, 

  First time I see this specific error. Which version of the Wacom Driver do you have installed? 

  Is this the first time you have installed the Wacom driver, or did you already had it installed for a while now? 

  For now, I would recommend: 

  • Check and install for pending Windows updates
  • Manually uninstall and reinstall the driver https://support.wacom.com/hc/en-us/articles/1500011495022-How-do-I-uninstall-manually-and-re-install-the-Wacom-driver-on-Windows-for-a-Pen-Tablet-Pen-Display-or-Pen-Computer

  If the issue continues, please report this to Microsoft as this could be tied with a registry error. 

   

   

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  Haruya Endo

  • 20/02/2024 16:39

  Hello, 

  I have the latest Wacom Driver installed, 6.4.5-5. I've had a driver installed on this laptop for about two years and have been regularly updating it whenever I received a notification that a new update is available. 

  I will try uninstalling and reinstalling the driver when I have a good opportunity to though, thank you for the manual instructions!

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