Problem with calibration and coursor

Jakub Możdżeń

• 19/05/2024 20:54

I have several monitors connected to my laptop 2 along with a tablet. I have the tablet connected via an HDMI to c adapter. My tablet, despite an attempt to calibrate it on Windows 10 and redownloading the latest Wacom drivers, and despite setting the display switch only to CitniQ 22, interprets the area of ​​​​the entire tablet as the main monitor of the laptop along with monitor 2 and the tablet, i.e. it interprets display 1/2 and Cintiq as if it were one screen, so the mouse cursor is not in the place of the pen, but the closer it is to the left side of the screen (where there is a transition to the second monitor, the more it moves away from the correct place of the pen. Please help

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  João

  • 21/05/2024 07:32

  Hi Jakub Możdżeń, 

  I am sorry but I could not properly understand what the issue is. Normally, such calibration issues start with a bad connection not allowing Windows to connect to the display properly and having issues mapping correctly to it. 

  First please try to connect the Cintiq directly with HDMI to the laptop and see if the issue persists, then connect the other displays one by one and and identify if the issue still happens.

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