turns off

Cameron Way

• 26/06/2024 21:13

Is there a way to prevent the table from turning-off? It's turning off while my computer's on, while I'm typing and it's getting annoying having to turn it back-on too frequently.

Thanks!

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  João

  • 03/07/2024 09:20

  Hi Cameron Way, 

  Can you first clarify which tablet you are using, how it is connected and which operating system is being used? 

  Thanks in advance. 

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  Cameron Way

  • 10/07/2024 20:27

  Intuos Pro L, connected via USB, OS 14.5

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  João

  • 11/07/2024 06:54

  Hi Cameron Way, 

  Thanks for the details. If tablet is connected via USB, it should never power OFF, as long as the connection is stable. Please try replacing the cable and if you are using a USB adapter, try to avoid this as well. 

  As far as I know, Mac doesn't have a power management option that disables USB ports no being used either. 

   

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