Driver Problems with Intous CTL-490 and Sonoma 14.4

Davi Vasques

• 01/11/2024 10:12

I have an Intous CTL-490 Tablet which I have always used on the OS operating system, I had previous Wacom tablets too and never had any problems. But when purchasing a new Apple machine, MacBook Pro M3 Max, I've been having problems with the driver. I've already installed several versions here and none of them work. Please update the driver to make it compatible and provide clearer instructions on how to install, disabling the system's protection layers for applications from external developers. I look forward to being able to fully work again using my tablet to illustrate and cut images.

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  João

  • 01/11/2024 13:48

  Hi Davi Vasques, 

  The driver has been working fine with Sonoma since the release of Sonoma in 2023. There is no update required to make it work. 

  If you are having issues then please follow all the steps here to add or reset the permissions:
  https://support.wacom.com/hc/en-us/articles/17629089706391-Is-there-a-driver-for-macOS-14-Sonoma

  Please note that if you imported your account from your older Mac device, then the permissions that were transferred might not be valid in the new account. In other words, even if they appear as enabled, they might to be deleted and re-added. If that is the case, you can do the steps here:
  https://support.wacom.com/hc/en-us/community/posts/21906399622551-Tablet-Intuos-Pro-M-Not-Working-with-iMac-Sonoma-OS-14-4?page=1#community_comment_24714318215959

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