Wacom tablet not automatically connecting to laptop

Isabel Gutierrez

• 15/12/2024 00:32

I've been having this issue recently that my wacom intuos tablet wont connect automatically to my laptop even though its saved in my bluetooth/devices. This has never been an issue before as I've had this tablet for about 4 years now.

(I have a wacom intuos BT M, use windows 11, and have the latest driver Windows Driver 6.4.8-2)

I've troubleshoot my bluetooth, ive installed the latest bluetooth driver thing on my laptop, I've even completely deleted all of my wacom tablet files and reinstalled them which took a super long time to do and it still doesn't connect automatically when its trying to pair.

Also, I'm not saying that its completely incapable of connecting to my laptop. If I want to connect my tablet wirelessly, I have to manually go to settings and remove the device in bluetooth & devices and then re-add the tablet. It's just really annoying that I cant just connect it automatically anymore.

One thing to note is that when I attempt to pair the tablet by holding down the power button (and it starts flashing blue) on my taskbar it does say that it is paired to my tablet but only for a few seconds and then it goes back to being not connected (and the blue flashing of the tablet attempting to pair doesn't stop throughout all of this)

Does anyone know how to fix this? I don't know why this started happening :(

Thanks!

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  João

  • 16/12/2024 14:33

  Hi Isabel Gutierrez, 
  That is an odd issue. Normally, BT either works, or it doesn't.

  Also, managing devices is usually done by the Operating system, with help from the device drivers. 
  From Wacom side, I would suggest that you:

  • Disconnect the Wacom Intuos completely form the computer
  • Uninstall the Wacom Driver
  • Reboot
  • Download and install the last driver from here: https://www.wacom.com/en-de/support/product-support/drivers 
  • Reboot again
  • Try pairing again

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