USB device not recognized when it was just working yesterday

aries malando

• 03/04/2025 07:01

my wacom one tablet cord only works when it wants to, (the screen is on, but the USB for my pen doesn't) sometimes it will say "USB device not recognized" and if i wait awhile, it will magically start working again, idk if its cord or the power adaptor issue, im tried of buying wacom cords

please note that my original power adaptor for my wacom one broke years ago, so i just decided to use a phone box/charger, it hooks up to my port just fine and works fine, now it stopped, idk if its my port or my power adaptor???? could buying a actual wacom one power adaptor fix this?

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  João

  • 03/04/2025 10:40

  Hi aries malando, 

  Sorry to read about your issue with the USB connection. 

  Not sure which device you have, but if the display component is working fine, then I don't think there is a power issue. Seems that the issue is only the USB connection which can be caused by a problem with the port either on the computer, the Wacom device or the cable. 

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