Wacom Driver (6.4.10-3) Keep on Waiting for Synchronization after Upgrade to Tahoe 26.0.1

haris haris

• 07/10/2025 17:11

Hi,

I love using the Intuos Draw (2015) – CTL-490, and it still suits my needs, as I only use it for small drawings in a presentation app. However, after upgrading my MacBook to Tahoe 26.0.1, the tablet no longer works. The screen only displays “Waiting for Synchronization,” followed by the familiar pop-up: “The Tablet Driver is Not Responding.” The driver is 6.4.10-3 version. I believe the newer version will not support my device.

Could you give me one or two hints on how to solve this?

Thanks!

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  João

  • 08/10/2025 11:35

  Hi haris haris, 

  Sure.

  Driver 6.4.10 does not work with Tahoe. You would need to install driver 6.4.9 but some functionality form the newer drivers will be missing. 

  You can uninstall and then reinstall an older version of the driver by following the steps here: 

  https://support.wacom.com/hc/en-us/articles/1500006264581-How-do-I-uninstall-and-re-install-the-Wacom-driver-on-Mac-OS-for-a-Pen-Tablet-Pen-Display-or-Pen-Computer

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  haris haris

  • 08/10/2025 15:48

  Hi Joao,

  Thanks! This works just perfect!

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  Theresa Barnard

  • 11/12/2025 12:48

  There is already a newer version macOS Driver 6.4.11-2 but I keep getting disconnected. Reinstalling the drivers 5 times a day is not working for me. As soon as unplug it from my laptop , come back and work on it again, it does not connect until I reinstall the driver. Any solution will be appreciated

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