João
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Последние действия João-
Hi Adolf Cardoner, I'm not sure. Can you please contact the support team directly? They will need to take a deeper look. https://support.wacom.com/hc/en-us/articles/4402518273943-How-do-I-contact...
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Hi David Weaver, Please try the steps here then: https://support.wacom.com/hc/en-us/articles/1500006339902-What-does-the-error-message-The-tablet-driver-is-not-responding-mean-after-synchronizatio...
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Hi Ruslan Lyulya, I'm not sure about the film. I never used one before. If it was working before than it would not be a problem I would say. If the Touchservice is running, then there is probably...
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Hi Dũng Phạm, Can you be a bit more precise? Which tablet model? Which Operating system Which Wacom App? I support you mean the Wacom Center? Are you able to connect via cable?
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Hi Otto Rusila, Please try using a different USB cable. If the problem persists, then there might be a problem with the tablet itself and it will have to be replaced. Please check with the support...
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Hi Lech Krupa, Then there is probably a problem with the cable. Please check with our support team how to get a replacement: https://support.wacom.com/hc/en-us/articles/4402518273943-How-do-I-co...
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Hi Ruslan Lyulya, Was it ever working with the protective film? Is the Touch driver service running if you check the Task Manager (Ctrl + Shift + Esc)?
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Hi Vidya Harkal, Can you please confirm the model number of your tablet? Perhaps you meant PTH860? Which driver version do you currently have installed?
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Hi David Weaver, Do you get any error messages when you open the Wacom Center? Have you tried the steps in the link I sent previously?
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Hi Lech Krupa, Please make sure you connect the USB cable to the computer correctly. The connection should look like this: https://support.wacom.com/hc/en-us/articles/1500006333382-How-do-I-conn...