Pen moves cursor, does not function otherwise (no click) Mac OS Monterey 12.6.6

Melyssa St. Michael

• 06 มิถุนายน, 2023 11:14

I have the Intuos Pro Tablet Medium and my pen is not working - in my Wacom Settings in the Preferences pane, my computer recognizes the tablet, recognizes the pen pressure sensitivity, I am able to move the cursor with the pen, but not able to click. This is a new driver installation, I'm using it on Mac OS Monterey 12.6.6. 

I have gone through all of the troubleshooting articles, all of the proper security settings are checked on in my Security Preferences Panel. When I hover the pen over the tablet and I am in the "Diagnose Problem" window of Wacom Preferences, the pen does not register there at all. 

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  João

  • 06 มิถุนายน, 2023 13:13

  Hi, 

  Did you already reboot after setting up all the preferences? Sometimes Mac OS needs you to restart the Mac for the changes to take effect. 

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  Heming Luan

  • 13 กันยายน, 2023 02:12

  same issue. cursor is moving but not able to click.

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  João

  • 13 กันยายน, 2023 09:36

  Hi Heming Luan, 

  Most likely you need to add or re-add the Wacom Driver permissions as described here: https://support.wacom.com/hc/en-us/articles/4411693955095-Setting-up-the-Wacom-driver-with-macOS

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