1 pen works, 2 do not

Jodelle Reed

• 28 ตุลาคม, 2024 21:14

Randomly 2 pens stopped working. Latest pen WAS working, but can't find it. I redownloaded and updated the tablet driver. I set the pen settings to default. Still no go. The tablet will not recognize the pens. What happened? 

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  João

  • 30 ตุลาคม, 2024 07:53

  Hi Jodelle Reed,

  Without more information, the only logical explanation is that the pens are defective. 

  Please note that if 1 pen is working, this means that:

  • The tablet or pen display are working as intended
  • The Wacom Driver is working as intended

  If you need further assistance, please let me know:

  • Operating system
  • Tablet or Display model
  • Pen you are using

  Cheers

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