Intuos Pro M (PTH-660) doesn't work on Mac Book Pro / OS Ventura (13.6.9)

tauras stalnionis

• 08 พฤษภาคม, 2025 16:59

Hi João,

Wacom Center doesn't recognise the tablet ("Connect a device to see its settings here"). Drivers were updated several times, Mac restarted, diff cables and USB ports tried, all the permissions granted, drivers on Wacom Center checked (no errors) - still no life. When the tablet is re-plugged, the white light by the circle button turns up, stays for a minute and disappears. The red light by the cable continues to shine longer and then disappears as well. Never had such problems before. What else can I do? Thanks

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  João

  • 09 พฤษภาคม, 2025 15:32

  Hi tauras stalnionis, 

  Thanks for all the details.

  Unfortunately, it seems you already tried everything and is now time to look at what options are there with the Support Team.

  I have opened a ticket for you. Someone will reach out shortly. 

  Cheers

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  Anja Sundberg

  • 13 พฤษภาคม, 2025 12:32

  Hi, Same problem here. Mac Book Pro M4, Sequoia15.3.2. Intous Pro M PTH-660.

   

  help?

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