DTK 1301 not recognised Mac 15.6.1

Miles J

• 23 ธันวาคม, 2025 12:18

My Cintiq 13HD pen display DTK 1301 is not being picked up in the Wacom centre on my MacBook Pro M1 2019, OS 15.6.1

After reading some posts I think it might be because I use a usb-c hub as an adapter for the usb-a cable as the MacBook doesn't have a usb-a port.

I've tried a few different adapters and hubs and none seem to work. 

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  João

  • 29 ธันวาคม, 2025 08:57

  Hi Miles J, 

  Thanks a lot for checking the other threads and trying to replace the HUB to begin with. 

  Is there a computer with a USB-A port you can use to test? I might be that the proprietary 3-in-1 cable of the Cintiq 13 has become defective and needs to be replaced. 

  This is an older model no longer in service so it might be hard to find a cable replacement. 

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