SigCaptX DCA: not detected

MIGUEL ESTEBAN

• 2024年03月21日 10:07

Hello everybody,

Recently I adquired an STU-540 wacom tablet.

I'm trying to develop a .net web app that integrates signature.

I started with stu-sdk-sigcaptx-samples, but PortCheck.html works partially.

SigCaptX Web Service shows as ready, but SigCaptX DCA shows as not detected.

I changed service port from 8000 to 9000 and disabled antivirus software.

Any idea what is not working?

Thanks in advance,

Miguel

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• 

  João

  • 2024年03月25日 09:50

  Hi MIGUEL ESTEBAN, 

  Please try the steps here: https://developer-support.wacom.com/hc/en-us/articles/9354457549975-SigCaptX-service-not-detected

  And here: https://developer-support.wacom.com/hc/en-us/articles/9354507241751-Samples-do-not-work-in-my-browser#:~:text=SigCaptX%20DCA%3A%20ready,virus%20or%20a%20port%20conflict.&text=If%20that%20doesn't%20work,disabling%20you%20anti%2Dvirus%20software.

  If the issue persists, please reach out to the dev support team directly: 

  https://developer-support.wacom.com/hc/en-us/requests/new

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