Intuos Pro PTH-451

Kathryn Burke

• 2025年10月12日 19:31

My older Intuos Pro has worked consistently. I migrated to a new iMac M4, the tablet worked the first day, but now that I have everything set up, it doesn't work anymore. I did a driver check and restart. It's just not responding. The tablet is on (lights up), but no response from the pen. The USB-A is connected to the USB-C via an adapter/converter. Does anyone have an answer? Thanks, K

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  João

  • 2025年10月13日 13:22

  Hi Kathryn Burke, 

  Thanks for your message and details. 

  Can you tell me what is the operating system version and Wacom Driver version you are using? 

  Are you able to connect it directly to check if there could be a problem with the adapter? 

  Also when you say the driver is not responding, do you actually see this message in the Wacom Center? If yes please try the steps here: https://support.wacom.com/hc/en-us/articles/1500006339902-What-does-the-error-message-The-tablet-driver-is-not-responding-mean-after-synchronization-fails-and-how-do-I-fix-it

   

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