João

1. 社區
2. Pen Tablets
3. Wacom Tablet Cursor Lag on macOS 14: Bluetooth vs. USB Connection Issues with Photoshop and Illustrator

Hi Ku Chou,  This is a known issue. It is documented in our driver release notes.  https://cdn.wacom.com/u/productsupport/drivers/mac/professional/releasenotes/Mac_6.4.5-3.html

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• João
• 2024年02月06日 14:04
• -2 票

1. 社區
2. Wacom Apps
3. Add "WindowsAltN" to Intuos BT S Express Key

Hi Martin Chapman,  You can use the Keystroke feature then click on the Add Special drop down and select the "Windows..." option: On the next screen, press Alt + N  If you have done everything cor...

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• João
• 2024年02月06日 13:36
• -1 票

1. 社區
2. Wacom Driver
3. Wacom driver keeps disconnecting / touch turns off

Hi Diane Miller,  You have the right driver. If you see the error message Driver not Responding, please follow the steps here:  https://support.wacom.com/hc/en-us/articles/1500006339902-What-does-t...

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• João
• 2023年10月24日 08:33
• -1 票

1. 社區
2. Wacom Apps
3. Wacom Inkspace App crashing on android

Hi Wim Oijen,  Please use the workaround and export from the Inkspace portal instead of the Inkspace App as I mentioned here: https://support.wacom.com/hc/en-us/community/posts/14379810185879/comme...

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• João
• 2023年08月28日 07:00
• -1 票

1. 社區
2. Wacom Apps
3. Wacom Inkspace App crashing on android

Hello HVK s,  Really, really sorry to read that. I completely understand the inconvenience and the situation this causes.  What you can do (I just tested this to be sure it's working) is use the wo...

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• João
• 2023年08月25日 07:00
• -1 票

1. 社區
2. Wacom Driver
3. Intuos Tablet turning touch on and off constantly

Hi Ailsa Moffat, As mentioned in the official comment, this is a Mac OS only bug.  From your description it seems like you have a connection problem so please doublecheck your connection and see if...

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• João
• 2023年08月14日 07:29
• -1 票

1. 社區
2. Wacom Driver
3. Intuos Tablet turning touch on and off constantly

Kenneth Huey Thanks for letting us know. Would you mind gathering some logs and reporting this to the support team? If the latest changes don't fix the issue 100% for you, then we need to:  a) rule...

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• João
• 2023年08月14日 07:27
• -1 票

1. 社區
2. Wacom Apps
3. Wacom Inkspace App crashing on android

Hello Stephen Iannetta,  Yes, unfortunately it seems there is now a new issue with the cloud services. I have just became aware and contacted the developers about this. I hope a fix comes soon. 

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• João
• 2023年08月11日 15:16
• -1 票

1. 社區
2. Wacom Driver
3. Intuos Tablet turning touch on and off constantly

To all the followers of this thread: This issue has been addressed in the latest driver release 6.4.3-2 (10th of August) See all details here: https://cdn.wacom.com/u/productsupport/drivers/mac/pro...

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• João
• 2023年08月10日 06:58
• -1 票

1. 社區
2. Wacom Driver
3. Intuos 3 PTZ Windows 11 Driver

This model has been discontinued for over 10 years so there was never a Windows 11 driver for this model.  You however try to install the last available driver and try to run it in compatibility mo...

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• João
• 2023年08月03日 10:56
• 0 票