Within the EU Directive 2009/125/EC, Annex II D 5, Wacom Europe GmbH is required to sell certain repair parts and make repair manuals available to professional repairers.
To apply as professional repairer, the following preconditions need to be met:
- The applicant needs to be a professional repair business registered in the EU and with shipping address in the EU excluding the EU outermost regions (French Guiana, Guadeloupe, Martinique, Mayotte, Reunion Island and Saint-Martin (France), Azores and Madeira (Portugal), and the Canary Islands (Spain))
- The applicant needs to run the business in accordance with local laws, with good and ethical trade practices
- Professional workmanship / Technical competence to repair LCD screens are needed
- The professional repairer will not advertise themselves as official Wacom repair center
- The professional repairer will need to accept our Terms & Conditions and our Terms of Sales
Wacom will need the following information:
- Your company name
- Company phone number
- Company Registration Number
- Company VAT ID
- Company Shipping Address
- Attach a proof of insurance covering liabilities resulting from your activity when submitting your request
Enter them in the European Professional Repairer Application Form.