Can I ship to a freight forwarder?
No. Wacom does not recommend utilizing a freight forwarder service for deliveries from our eStore. If an order is shipped to a freight forwarding service then Wacom cannot be held responsible or liable for it...
What special shipping terms apply if I order from a country outside the EU?
Deliveries to non-European countries incur additional customs duties, taxes and charges. These are not included in the shipping costs and are invoiced separately from the parcel service. You can find more inf...
What is the shipping policy for the Wacom Store?
The shipping policies may vary by region, please see below: US Store EU Store
What is Tax Exempt Status and how to I apply for it on the Wacom Store?
Depending on the state where you do business and the types of products you buy, your business may qualify for tax exemption. You must apply locally to your state for a sales tax certificate. Once you have an ...
What are Wacom's Terms of Sale?
The Wacom Terms of Sale may vary by region, please see below: US Store EU Store
Can I share my Wacom ID with someone else?
Your Wacom ID is personal and provides secure access to manage your personal information. We advise that you have your own unique Wacom ID to keep your content and information secure. For more information: W...