How do I become a Professional Repairer? (EU Only)
Within the EU Directive 2009/125/EC, Annex II D 5, Wacom Europe GmbH is required to sell certain repair parts and make repair manuals available to professional repairers. To apply as professional repairer,...
The Wacom eStore provides a variety of payment options for your convenience. Please go to the eStore of your region and select "Payment Methods" or use the direct link: USA: https://estore.wacom.com/en-US/t...
Can I ship to a freight forwarder?
No. Wacom does not recommend utilizing a freight forwarder service for deliveries from our eStore. If an order is shipped to a freight forwarding service then Wacom cannot be held responsible or liable for it...
What special shipping terms apply if I order from a country outside the EU?
Deliveries to non-European countries incur additional customs duties, taxes and charges. These are not included in the shipping costs and are invoiced separately from the parcel service. You can find more inf...
What is Tax Exempt Status and how to I apply for it on the Wacom Store?
Depending on the state where you do business and the types of products you buy, your business may qualify for tax exemption. You must apply locally to your state for a sales tax certificate. Once you have an ...
Can I share my Wacom ID with someone else?
Your Wacom ID is personal and provides secure access to manage your personal information. We advise that you have your own unique Wacom ID to keep your content and information secure. For more information: W...