Light leakage or light bleed refers to light leaking from the backlight to the edges or corners of LCD screens.
- It is common on all LCDs, not only Wacom displays. It is due to the nature of the LCD panel structure and is generally unavoidable, given current production technologies.
- It’s usually more visible in darker environments but barely visible in regular lighting conditions. It's also more prominent when viewing an all-black image on the display than when other colours are present.
Example of possible light leak:
Wacom is very stringent about the LCD screens it produces. However, as mentioned above, due to the manufacturing process, it is not possible to guarantee a perfect screen. Most screens will have an acceptable range of light leakage that does not affect normal use, i.e., under the recommended lighting conditions for work.
If you experience this, please:
- Make sure there is sufficient lighting around your workspace to reduce eye strain, fatigue, headaches, stress, and other undesired consequences
- Reduce the display brightness settings to a comfortable level where you can see the image clearly, but the display is not unnecessarily bright
If there’s no noticeable light leakage in a properly illuminated workspace and the display brightness is adequate, no further action is needed.
If you would like to check with support, please take a photo of your device in the light conditions mentioned above and contact Wacom Support using the "create a ticket" link below.