Depending on what stage an order is at, it may be possible to cancel prior to shipping. To attempt this:
- Log in to your account and select "My Orders."
- Select your order from the orders list.
- If your order can be canceled, a "Cancel Order" button will appear at the top of the order summary page.
- If you do not see a "Cancel Order" button, the order has moved past the point where it can be canceled. Upon receipt of your product, you may request a return for a full refund of the purchase price within 30 days.
If you placed your order with a guest account. Please contact Wacom support and have your order number available. Please note that Wacom cannot guarantee cancellation of an order that has been submitted.