On a PC
- Make sure your Cintiq is set to "Attached"
- Right click on desktop
- Select "properties" (or "personalize" and "display settings" in vista)
- Go to settings tab
- Right click grayed-out screen symbol
- Select Attach and click Apply
- If you still don't see anything, be sure that the connection to the computer corresponds to the switch on your Cintiq.
- If you're using the blue connection, switch should be set to VGA
- If you're using the white connection, the switch should be set to DVI
- Before changing the switch, shut down and turn everything off, turn switch and restart everything.
- If you're getting a message saying "Signal Out of Range"
- Confirm that your Cintiq is set to 1600X1200 and at 60hz
- If you have trouble with that you may need to consult the user's guide of your video card
- If your Cintiq displays nothing but a steady blue light, either your Cintiq's display is set to all black, or you'll need to click Contact Us below to contact our support team.