It has come to our attention that several artists and creators on social media have recently received emails from individuals purporting to be affiliated with Wacom offering an opportunity to join an “Influencer & Ambassador Campaign” or the “Wacom Creator Collective.”
These emails are NOT from Wacom and appear to be a scam targeting members of our community. We are incredibly grateful to those who have reached out to us to let us know this is happening.
If you or someone you know receives a suspicious email, please follow best practices for online safety and security.
Tips to Protect Yourself Online
- Examine the sender’s email address to make sure it’s a legitimate domain and spelled correctly
- Don’t reply to or click on links in emails when you don’t know the sender
- Validate an email’s veracity independently before engaging
- Examine any email offer skeptically – if it seems too good to be true, it probably is.
- Report the email as a potential phishing or scam email through your email provider
Additional details and tips for protecting yourself online are available from a wide range of government agencies and non-profit organizations like the Federal Trade Commission (US), the National Cyber Security Center (UK), and many others.
Connecting with Wacom
We regularly engage with our community members to create and share product information, behind-the-scenes insights, tutorials, and more – and we don’t want that to stop. How can you confirm you’re speaking with someone from Wacom?
- We’ll always use an official @wacom.com email address.
- If we’re messaging you on a social media platform, we’ll always reach out from an official Wacom account, not a personal profile.
- And if you are ever unsure about an email you receive that appears to be from Wacom, you can contact support@wacom.com, who can help confirm the email’s validity.