Learn More About Wacom Products
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Where do I find the manual for a Wacom Device?
To locate the user manual for Wacom devices by visiting Wacom's Product Resources page found here: Wacom's Product Resources Once on the page you are able to search for your product by name or model number in...
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What is the difference between the Wacom Ink SDK for signature Enterprise and Wacom Ink SDK for signature Lite?
Wacom Ink SDK for signature Enterprise supports Wacom devices and any other supported pen enabled devices. It also supports ISO standards and encryption. Wacom Ink SDK for signature Lite supports the capture ...
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Are the pen nibs, color rings, pen stand or pen case interchangeable for Wacom Pro Pen 2 and the Wacom Pro Pen 3D?
Yes! The Wacom Pro Pen 3D works on all Wacom products that support the Wacom Pro Pen 2. The color rings, pen nibs, pen case, and pen stand are interchangeable between these two pens. If you need additional p...
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Are Wacom signature pads plug and play?
No, in order to capture signatures on any Wacom device, you will need a compatible eSignature software from either Wacom or one of our partners. Wacom's sign pro PDF software is an ideal solution for customer...
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Can I connect Wacom Intuos to an Android device with Bluetooth?
Wacom Intuos WL (CTL-4100WL & CTL6100WL) can be used with Android 14 & later devices that have Bluetooth LE connectivity.
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Can I give presentations to customers using the MobileStudio Pro?
Yes, you can give presentations using the Cintiq. Your MobileStudio Pro has a USB-C port which, when used with an adaptor like the Wacom Link, can be connected to most projectors.
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Can I power the Wacom Cintiq Pro 16 (2021) from the USB-C port on my computer?
Due to the power requirements of the Wacom Cintiq Pro, the Wacom Cintiq Pro cannot be powered directly from a USB-C port on your computer. The included Wacom AC Power Adapter is required to power the creative...
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Can I use the Wacom One (DTC133) individually without connecting to PC?
No, Wacom One is not a stand-alone device, so connecting to a PC is required. After connecting to a PC, please download the latest driver at wacom.com/download before using.
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Can the MobileStudio Pro be connected to desktop Cintiqs or other monitors?
Yes. The MobileStudio Pro has a USB-C connector which supports Thunderbolt 3 connection to other USB-C with Thunderbolt 3 devices. For connection to other devices that don’t support USB-C Thunderbolt 3 connec...
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Can the pen nibs I have purchased for a previous generation pen be used with the Pro Pen 2?
No, the Pro Pen 2 uses a new nib design and size. Nibs for previous pens are not compatible with new Pro Pen 2 included with the Wacom Cintiq Pro. Replacement pen nibs (Standard: ACK22201 (5 pack) or ACK22211...
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Do I need a keyboard for the Cintiq Companion or MobileStudio Pro?
The Cintiq Companion and MobileStudio Pro have both a multi-touch screen and a Windows on-screen keyboard so a physical keyboard is not required. However, if you do a lot of typing or prefer a separate keyboa...
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Do the Cintiq 27QHD, Cintiq 22HD, Cintiq Pro 13, Cintiq Pro 16, Cintiq Pro 24, Cintiq Pro 32 and Cintiq 13HD displays include mercury?
Since the Cintiq 27QHD, Cintiq 22HD, Wacom Cintiq Pro 13/16/24/32 and Cintiq 13HD use LED backlight technology, they are mercury free.
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Does the Cintiq Pro 16 (2021) display include mercury?
The Wacom Cintiq Pro 16 uses LED backlight technology, they are mercury free.
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Does the Cintiq Pro 16 (2021) include PVC?
No. Cintiq Pro 16 (2021) isn’t include any PVC materials for almost all regions.*Due to certification, India, Korea, Taiwan is include PVC material on Power cable.
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Does the nib wear down on the Bamboo Fineline (3rd gen) or the Bamboo Fineline 2?
You can draw more than 100 km (60 mi) of lines with the Bamboo Fineline (3rd gen) or the Bamboo Fineline 2 on an iPad or iPhone screen. Under most circumstances, the nib will provide months of use, however...
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Does the pen have for the Intuos (2015) tablet have an eraser?
No, the pen included with the Intuos (2015) tablets does not have a built-in eraser.
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Does the Wacom Cintiq 16 (DTK-1660) have touch input?
No, the Cintiq 16 does not use touch input. The tablet uses the included Wacom Pro Pen 2 for pen input.
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Does the Wacom Cintiq 22 (DTK-2260) have touch input?
No, the Wacom Cintiq 22 does not use touch input. The tablet uses the included Wacom Pro Pen 2 for pen input.
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Does the Wacom MobileStudio Pro have a TPM solution?
Yes. The Wacom MobileStudio Pro (enhanced) will come with a firmware-based TPM, instead of an IC TPM. This is not a physical TPM module, but is part of the CPU architecture. From a security standpoint, discre...
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Does the Wacom One Pen (CP91300B2Z) included with the Wacom One (DTC133) have an eraser?
No, the Wacom One Pen does not have an eraser.
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Does the Wacom Pen 4K (LP-1100K) included with the Wacom Intuos (CTL-4100x, CTL-6100x, CTL-4100WLx, CTL-6100WLx) have an eraser?
No, the Wacom Pen 4K does not have an eraser. This feature is exclusive to the professional product lines Intuos Pro and Cintiq Pro.
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Does Wacom Intuos (CTL-4100x, CTL-6100x, CTL-4100WLx, CTL-6100WLx) offer multi-touch?
Wacom Intuos does not offer multi-touch on any of the new models (CTL-4100K, CTL-4100WLK, CTL-4100WLP, CTL-4100WLE, CTL-6100, CTL-6100WLK, CTL-6100WLP, CTL-6100WLE). Most users did not find the feature releva...
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Does Wacom Intuos (CTL-4100x, CTL-6100x, CTL-4100WLx, CTL-6100WLx) work with the Wireless Accessory kit?
No, the Wireless Accessory kit only works with previous generations of Intuos. Some models of the Wacom Intuos series offers models featuring Bluetooth to allow you to create wirelessly (CTL-4100WLx, CTL-6100...
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Does Wacom One (DTC133) offer multi-touch?
Wacom One does not have multi-touch functionality.
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Does Wacom One (DTC133) work with the ExpressKey®™ Remote (ACK411050)?
Yes. The Wacom ExpressKey Remote is compatible with the Wacom One display.
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Does Wacom signature pads work out-of-the-box?
Wacom STU signature pads require supporting software in order to function. Wacom sign pro PDF works with all Wacom signature pads and pen displays, as does eSignature software from our partners such as SoftPr...
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How are other companies using Wacom solutions?
Learn more about the challenges that businesses and institutions faced regularly and how they were able to make improvements with the help of Wacom and our partners. All available customer stories are availab...
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How can a tablet increase efficiency?
In order to increase your efficiency, the Cintiq and Intuos feature the ExpressKeys and Touch Strips or Touch Rings which allows you to reduce keyboard usage and to concentrate on the Cintiq and Intuos as you...
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How can I differentiate between Bamboo Stylus feel and Bamboo Stylus feel for Samsung Galaxy Note?
At retail locations, there are a few simple ways to differentiate between versions of the Bamboo Stylus feel: Bamboo Stylus feel – identification markers: The packaging box is black and white ...
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How can I exchange the pen tip (nib) of my Wacom pen?
Your pen tip (which we refer to as a "nib") will wear with normal use. Usage time varies depending on the amount of pressure you apply to apply to the pen. If your nib develops a flat point or sharp edges,...
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