The backup and restore user settings were removed from the Wacom Center due to a bug in the UI in earlier versions. This has been restored within the 6.4.3-1 release.
The Cloud Services for Backup and Restore with the 6.4.0 Driver Release has been discontinued.
You can locally back up your settings by following the steps below:
macOS:
- Open Launchpad,
- Open the "Wacom Tablet Utility"
- In this app, you can backup and restore your settings locally.
Windows 7 & 8:
- Open the Start Menu,
- Select All Apps
- Open the Wacom Tablet folder
- Select Tablet Preference Utility.
- In this app, you can backup and restore your settings locally.
Windows 10 & 11:
- Open File Explorer
- Select "This PC"
- Select "Local Disk (C:)
- Open Program Files
- Open Tablet
- Open Wacom
- Open the "PrefUtil" app
- In this app you can backup and restore your settings locally.
Driver version 6.4.0 does not currently support Wacom Cloud backup support. Please back up your settings locally by following the steps above.
Here is a screenshot using the 6.4.6-2 Windows Driver for local-back-ups: