Wacom Driver Troubleshooting

Is there a driver for macOS 14, Sonoma?

The current driver supports macOS 14 (Sonoma). You can access Wacom Tablet Settings from the Settings icon in the Dock, or by selecting the Apple menu, System Settings and Wacom Tablet. Please continue to...

Setting up the Wacom driver with macOS

Setting up the Wacom driver with macOS can be challenging due to OS security settings. macOS offers many security features to keep the computer safe from applications not downloaded directly from the App stor...

Why is my pen pressure not working?

Many applications have built-in support for pressure sensitivity that require you to turn on pressure capabilities within the application before the pen will respond as a pressure-sensitive tool. A loss of pr...

What does the error message “The tablet driver is not responding” mean and how do I fix it?

This message indicates that the driver is installed, but the driver did not respond when communicating to the operating system. To resolve the issue, please restart your computer. If you receive the same err...

Connecting my Wacom pen display, Android is only using a portion of the pen display area and it just mirrors what’s on my Android display. How can I turn on Desktop mode and use the entire pen display?

By default many Android devices will simply mirror their screen to an external display when connected for the first time. To use the entire pen display with your Android system, enable your device’s Desktop m...

Quali driver sono necessari per il DTU-1031?

A seconda della versione di Windows, sono necessari due driver: Un driver DisplayLink per consentire il funzionamento del dispositivo come monitor esterno. Un driver Wacom per consentire il corretto funziona...

How do I install the Wacom Driver on Windows?

For a video version of this guide, please see: https://www.youtube.com/watch?v=lj4t8sWACVk Step 1: Download the Driver Go to com/download Select your product by using the search baror select from one of th...

I am getting an error when installing the Wacom driver. How do I find the install log?

If an error occurs when trying to install the Wacom Driver, first make sure you do not have any older Wacom driver's installed (or parts of the driver) by following the manual driver removal steps found here ...

I want to report a driver bug. How do I collect Wacom driver logs?

Collecting driver logs can help Wacom Support identify issues with the tablet driver or your operating system. For more info on what information is collected, click here. NOTE: The following instructions wor...

Is there a driver for macOS 13, Ventura?

The current driver supports macOS 13 (Ventura). You can access Wacom Tablet Settings from the Settings icon in the Dock, or by selecting the Apple menu, System Settings and Wacom Tablet. Please continue t...

How should I troubleshoot "Clean My Mac" issues that can disrupt Wacom components and services?

On a computer that has Clean My Mac installed, the Wacom Tablet app sometimes may fail to work when trying to open the Wacom Center or any other Wacom Driver Application such as the Wacom Display Settings or ...

How do I backup or restore my settings with driver version 6.4.0?

The back up and restore user settings have been removed from the Wacom Center due to a bug in the UI.Once fixed the backup setting will be added back in a future driver update. You are able to locally back up...

Wacom Center – Change pen settings, add shortcuts (Mac)

Wacom Center – Change pen settings, add shortcuts (PC)

Wacom Center – Display settings (Mac)

Wacom Center – Display settings (PC)

Wacom Center – ExpressKeys setting & use (Mac)

Wacom Center – ExpressKeys setting & use (PC)

Wacom Center – Grid panels for touch shortcuts (Mac)

Wacom Center – Grid panels for touch shortcuts (PC)

Wacom Center – Introduction (Mac)

Wacom Center – Introduction (PC)

Wacom Center – Radial Menus and Grid Panels with pen input (Mac)

Wacom Center – Radial Menus and Grid Panels with pen input (PC)

Wacom Center – Selective touch (PC)

I'm getting an error message from the Wacom Driver - what can I do?

Do you encounter any of the following error messages or behaviour? macOS Ensure to install the driver according to Setting up the Wacom driver with macOS. This article includes all installation details inclu...

Pen input or touch input does not work as expected

Step 1: Do you get an error message from the Wacom Driver? Please see the article I'm getting an error message from the Wacom Driver - what can I do? for a list of error messages from the Wacom Driver. If yo...

What does the error message “A Wacom device was found that is not supported by this driver” mean and how do I fix it?

The error message “A Wacom device was found that is not supported by this driver” is shown when the Wacom Tablet Properties are opened and a Wacom Device is found that is not supported by the current driver. ...

What drivers are necessary for the DTU-1031X?

There are two drivers for the DTU-1031X. One is the Wacom tablet driver for the pen digitizer. The other is a video-over-USB (MCT) driver since the DTU-1031X uses USB to transmit the video signal instead of u...

What drivers are necessary for the DTU-1031?

There are two drivers necessary depending on your Windows version: A DisplayLink driver to enable the device to operate as an external monitor A Wacom driver to enable the pen to operate properly. On more r...

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