Wacom Driver Troubleshooting

Does Wacom have a driver for macOS 15 (Sequoia)?

The current driver supports macOS 15 (Sequoia). You can access Wacom Tablet Settings from the Settings icon in the Dock or by selecting the Apple menu, System Settings, and Wacom Tablet. Please continue t...

Setting up the Wacom driver with macOS

Setting up the Wacom driver with macOS can be challenging due to OS security settings. MacOS offers many security features to keep the computer safe from applications not downloaded directly from the App Stor...

Why is my pen pressure not working?

Many applications have built-in support for pressure sensitivity that require you to turn on pressure capabilities within the application before the pen will respond as a pressure-sensitive tool. A loss of pr...

What does the error message “The tablet driver is not responding” mean after synchronization fails and how do I fix it?

Windows Mac This message indicates that the driver is installed, but the driver did not respond when communicating to the operating system. To resolve the issue, please restart your computer. If you receive...

How can I adjust the screen cursor location relative to the pen tip on my pen display?

Some users have different preferences for the screen cursor location relative to the pen tip location. To adjust that alignment, open Wacom Center, select your pen, then Advanced and “Pen tip to cursor alignm...

Why is there no pen calibration function in Wacom Center?

The purpose of the pen calibration feature was three-fold: 1. To allow for manual adjustment if the pen sensor is not properly aligned with the display, 2. To compensate for perceived misalignment of the pen ...

Does Wacom have a driver for PCs that run Windows 11 on ARM processors (e.g. Snapdragon X)?

Not currently. Wacom is committed to making its Windows driver fully compatible with Windows 11 on ARM. If you would like to be notified of any related updates or once an ARM compatible driver will be release...

Why does Wacom Center ask for Screen Recording permissions?

Wacom Center uses the Screen Recording permissions to take a screenshot of your desktop when the Mapping or Display toggle pages are opened. It then places thumbnails of each display’s content on the respecti...

How should I troubleshoot "MacCleaner Pro" issues that can disrupt Wacom components and services?

On a computer that has MacCleaner Pro installed, the Wacom Tablet app sometimes may fail to work when trying to open the Wacom Center or any other Wacom Driver Application such as the Wacom Display Settings o...

Is there a driver for macOS 14, Sonoma?

The current driver supports macOS 14 (Sonoma). You can access Wacom Tablet Settings from the Settings icon in the Dock or by selecting the Apple menu, System Settings, and Wacom Tablet. Please continue to...

Connecting my Wacom pen display, Android is only using a portion of the pen display area and it just mirrors what’s on my Android display. How can I turn on Desktop mode and use the entire pen display?

By default many Android devices will simply mirror their screen to an external display when connected for the first time. To use the entire pen display with your Android system, enable your device’s Desktop m...

Quali driver sono necessari per il DTU-1031?

A seconda della versione di Windows, sono necessari due driver: Un driver DisplayLink per consentire il funzionamento del dispositivo come monitor esterno. Un driver Wacom per consentire il corretto funziona...

How do I install the Wacom Driver on Windows?

For a video version of this guide, please see: https://www.youtube.com/watch?v=lj4t8sWACVk Step 1: Download the Driver Go to com/download Select your product by using the search baror select from one of th...

I am getting an error when installing the Wacom driver. How do I find the install log?

If an error occurs when trying to install the Wacom Driver, first make sure you do not have any older Wacom driver's installed (or parts of the driver) by following the manual driver removal steps found here ...

I want to report a driver bug. How do I collect Wacom driver logs?

Collecting driver logs can help Wacom Support identify issues with the tablet driver or your operating system. For more info on what information is collected, click here. NOTE: The following instructions wor...

Is there a driver for macOS 13, Ventura?

The current driver supports macOS 13 (Ventura). You can access Wacom Tablet Settings from the Settings icon in the Dock, or by selecting the Apple menu, System Settings and Wacom Tablet. Please continue t...

How should I troubleshoot "Clean My Mac" issues that can disrupt Wacom components and services?

On a computer that has Clean My Mac installed, the Wacom Tablet app sometimes may fail to work when trying to open the Wacom Center or any other Wacom Driver Application such as the Wacom Display Settings or ...

How do I backup or restore my settings with driver version 6.4.0?

The backup and restore user settings were removed from the Wacom Center due to a bug in the UI in earlier versions. This has been restored within the 6.4.3-1 release. The Cloud Services for Backup and Restor...

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