Wacom One Turns on and off
My Wacom One turns off while Im using it. The screen goes off and then right back on. Every couple of minutes. Firmware and driver are up to date.
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Hi,
Seems like a bad connection. Please make sure the cable is properly connected all the way and if the issue persists, you may need to replace it.
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The same issue happens when the tablet is connected to a different computer using a different set of cables and a different dongle. Does it sound like it's the tablet?
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That is also a possibility. I have created a support ticket for you.
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