Pen responsiveness cuts off sometimes - Wacom 16
Not sure if this is an issue with pressure sensitivity or the pen itself, but when drawing on my Wacom 16, the lines get cut off despite applying the same amount of pressure throughout.
This is not an issue for the first 10-20 minutes of using the Wacom but after a while, it gets really hard to draw as every line I try to draw gets cut off midway. I end up having to apply a lot of pressure just to make sure my lines show up fully. I have tried changing the pen nib, updating the Wacom driver and restarting my computer but it's always the same result after drawing for a while.
I also have a Wacom Cintiq Pro 24-inch and this is not an issue with that model. Does anyone know why this happening and how I can fix this.
Thanks.
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Hi,
When the issue happens, what do you do to recover? Is rebooting solving he problem?
Does this happen system wide, or only with a specific drawing software?From what you describe (the issue appearing after working for some minutes) it sounds more like a software performance issue. Hardware issues usually don't appear after a certain time. They are mostly there from the beginning, or not at all.
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Hi,
Thanks for your response!
When this starts happening, I just keep working with it despite the issue and try to apply more pressure - which ends up being quite bad for my wrist and inefficient. Or if the issue gets too hard to deal with, I step away for 30-40 min and it gets a little better for a little while until it starts happening again.
Rebooting and drawing right after doesn't resolve the issue.
It happens system-wide. If I try to do something other than drawing on Photoshop, eg. drag different windows around, the cursor will lose its grip.The thing is that I don't have this issue at all using a Wacom Cintiq Pro 24 with the same Mac, so I don't know why this happens when I use the Wacom 16. Perhaps there is something different about the 16 that puts more pressure on my Mac?
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Thanks for the details.
That is indeed very strange. With what you tested already, it does sound like a hardware problem. Could it be that somehow, with the device warming up a bit, pressure detection is affected? I honestly have never heard of such an issue. When it happens can you open the Diagnostics section and see if you can notice this in the panel as well?
https://support.wacom.com/hc/en-us/articles/8413647279895-How-can-I-diagnose-an-issue-with-my-Wacom-Pen-device-
The slightest touch on the table surface should give a pressure value. If it doesn't, this confirms the hardware issue.I assume you have more than one pen so did you already cross check this?
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