connection issue

im im

• August 26, 2023 14:56

the software keeps disconnecting itself. please fix it asap. mine is Wacom Cintiq pro 13.

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  João

  • August 28, 2023 07:49

  Hi im im, 

  Not sure what the exact issue is but please try our guide here: https://support.wacom.com/hc/en-us/articles/8810276474775-Pen-input-or-touch-input-does-not-work-as-expected 

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