Intuos tablet turning touch on and off constantly

Liz Cichon

• September 11, 2023 15:36

Touch keeps turning off and on again, making my work zoom in and out, very annoying! Have updated everything to no avail......

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  João

  • September 12, 2023 07:48

  Hi Liz Cichon, 

  Which Wacom model, Operating System and driver version are you using?

  If you disable touch in the device or the driver settings, does the issue persist? 

  This could be a hardware issue so please try the diagnose tool as well: https://support.wacom.com/hc/en-us/articles/8495072390039-How-can-I-diagnose-a-Touch-issue-with-my-Wacom-device-

  If you see touch activates without you touching the tablet, there there is an issue with the sensor

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  Martha Burger

  • September 21, 2023 20:53

  I have the same problem. I've talked with support many times about this. It is a fairly recent problem with my tablet - probably since I updated the driver. I did everything tech support said and nothing worked. I thought it must be a hardware issue, so I bought a new tablet. It does the exact same thing! Has yours been fixed?  I'm very frustrated. It's very hard to work when the touch goes off and on constantly. 

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