My Intuos S (CTL-4100) Pen is not mapping to my tablet

Dimas Treacy

• October 10, 2023 04:18

I've been having this issue recently where the pen on my Intuos S doesn't seem to map to my tablet. The buttons on the tablet itself works just fine but the pen (and its buttons) doesn't. I have installed the most up-to-date drivers to no avail and have tried installing older drivers in case it might be something with the new drivers, none of these worked. Restarting the computer briefly fixes it for a while until it freezes up again. It's bothering me a lot since I need it for personal and work needs.

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  João

  • October 10, 2023 11:27
  • Edited

  Hi Dimas Treacy,

  When the issue happens again, please check our general guide here: https://support.wacom.com/hc/en-us/articles/8810276474775-Pen-input-or-touch-input-does-not-work-as-expected

  I suspect the issue might be with something causing the driver to crash without you noticing - otherwise a reboot wouldn't fix the issue temporarily.

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