Windows inkspace app doesn't give the option to connect Bamboo Folio?

Manu Mekala

• October 16, 2023 13:55

I am able to sync by Bamboo Folio with the Android app, but nowhere do I get the option to sync it on the Windows app. On Setup device the only two options are the Intuos Pro and the Smartpad. 

What type of design is this? Clowns at work it seems. 

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  João

  • October 16, 2023 16:13

  Hi Manu Mekala, 

  It is not possible to sync form the Windows Desktop App. You can still export and upload to any cloud service of your choice. 

  https://support.wacom.com/hc/en-us/articles/4420932314519-Why-aren-t-my-files-in-the-Inkspace-Desktop-App-syncing-with-the-Inkspace-Cloud-Mac-and-Windows-

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  Manu Mekala

  • October 16, 2023 16:26

  You might want to update your website documentation then. https://www.wacom.com/en-us/overlays/products/wacom-inkspace-2019

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  João

  • October 17, 2023 07:58

  Hi Manu Mekala, 

  The link you shared is just the download links for the app versions for the different operating system. What ould you suggest that we update here?

  

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  Manu Mekala

  • October 17, 2023 17:02
  • Edited

  It helps to know which software supports which product. 

   

  Bamboo folio is supported on the Android App, but not on the Windows App. 

   

  

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