Intuos pro 5 alt button permanently active
Upon plugging in my wacom intuos, all keys are inactive, after using the alt key on my wacom, it then becomes permanently active, I can use alt key actions, but beyond that I can't do anything else.
I'm convinced this is a driver issue. But I've updated all my drivers (didn't fix it) I've also tried installing an older driver, which didn't fix it.
I don't want to go out and spend $250 on a new tablet then find out it doesn't work because this is a driver issue. So what can I do?
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Hi Amber Fraser,
From what you describe, sounds like the ExpressKey to which "Alt" is assigned is stuck. Please use our guide here to confirm: https://support.wacom.com/hc/en-us/articles/8495623978775-How-can-I-diagnose-an-issue-with-my-Wacom-device-ExpressKeys-
If that is the case, then the only option is to check the repair options with your regional support team.
https://support.wacom.com/hc/en-us/articles/4402518273943-How-do-I-contact-Wacom-Support-
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