my tablet's driver is broken.  CINTIQ 16

Noa C

• February 29, 2024 22:22

Wacom Cintiq 16 (DTK-1660)

 

my tablet's driver is broken. 
He changed the resolution of my tablet and lowered it. 
impossible to reassemble.
my stylus cursor is also out of order and impossible to calibrate.
I've reinstalled the drivers several times now and the problem persists.
Help!
Thank you 

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• 

  João

  • March 04, 2024 09:27

  Hi Noa C, 

  The Wacom driver does not control display resolution. The display component of the Wacom Cintiq 16 would still work even if you didn't have the driver installed. From what you describe, there is a problem with the HDMI connection and your operating system is unable to read DTK-1660 monitor specifications. 

  Please check the connection and replace any adapters if you are not connecting the HDMI cable directly to the computer. 

  Also make sure you update your system fully including graphics card drivers and etc. 

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  Saif Aglan

  • April 21, 2024 18:52

  same problem with me and its very bad ,

  max resolution is set to 1024*768 

  wacom driver dont open display options 
  and all hardware is ok because I checked is in the store I bought it from

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