WACOM PRO 17 NO SIGNAL USING USB-C

cat .2

• June 04, 2024 17:56

i plug in the power cable and usb-c cable in my wacom pro17 but i still get no signal message 

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  João

  • June 05, 2024 15:57

  Hi cat .2, 

  Please check your computer specifications and make sure that the USB-C port supports Thunderbolt 4. 

  https://support.wacom.com/hc/en-us/articles/1500006336902-My-Wacom-Pen-Display-has-no-image-on-the-screen-What-do-I-do

  Cheers

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