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Wacom Cintiq 22 HD display and touch are working, but the pen is not working

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1 comment

  • João

    Hi Vinod Pillai

    If the display and touch are working, this means the USB connection is fine (Touch data is transferred through USB). 

    When connected to either Windows or Mac, can you open the Wacom Tablet Properties and check if you get an error message? 

    Can you also confirm which pen you are using? Might be hard to describe or tell the model number so you can also attach a photo. 

     

     

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