Tablet erractic since Mac OS Sonoma update

Aaron Mervin

• August 26, 2024 22:55

HELLLP!! Sooo weird. I recently updated to Sonoma Mac OS 14.5. My Intuos Pro has suddenly become touch sensitive even though my touch function is turned off. Even more weird it is not touch sensitive in the same spot all the time. Sometimes the very outer inch or so of the tablet is causing my curosr to move if my hand brushes over any random spot, sometimes random spots within my working tablet area are reacting to my hand touch. Oddly enough it does not seem to be doing this if I unplug my cable and use it in bluetooth mode. I have tried three different cables and it is acting erratic with all three cables. Any ideas?????

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  João

  • August 28, 2024 08:02

  Hi Aaron Mervin, 

  This is very odd. This sounds more like a hardware issue than anything related with the operating system. 

  When touch is turned OFF using the physical switch on the Intuos Pro, no Touch input data will be sent from the tablet to the operating system. 

  Please make sure Touch is really turned OFF by flicking the switch. You should see a message in your display saying either "Touch: ON" or "Touch: OFF". 
  If the issue persists, then there is a hardware issue with the tablet and you will need to contact your regional support team for assistance. 

   

   

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