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Cintiq 27QHD flickers on and off (randomly)

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3 comments

  • João

    Hi Gregory Koenderman

    Can you clarify which of the video cables is connected to the Cintiq? 

    Flickering is usually either an issue with the video source (graphics card), cable or the LCD.

    I would recommend that you clean the back of the PC, unplug the cables and then clean them as well, plug them back in and test again. Dust is your enemy when it comes to any type of connection.

    Let us know if the issue persists.

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  • Gregory Koenderman

    Hi Joao, the cintiq cables are circled. sorry for very delayed response. I have since done a clean of  the computer and set a reminder to do one every 3 months. Computer definitely has been running better, but if you have any advice with regards cables etc, let me know (I seem to recall some time back getting advice on the best type of connector for the cintiq, which mine may not be)

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  • João

    Hi Gregory Koenderman

    Could you try using the HDMI port or Display port on your Cintiq 27QHD? You graphics card seems to have multiple connection options, so try one of those. 

    https://support.wacom.com/hc/en-us/articles/1500006269521-What-display-connections-are-supported-with-the-Cintiq-27QHD-and-Cintiq-27QHD-Touch

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