CTL-490 driver problems.

ExiNite KM

• October 03, 2024 15:25

Wacom mapping censor are lagging and can't even click anything.

If I restart the windows and open the driver again. It's still the same.
If I stop the driver. I can see the mouse moving anywhere and fine.

But if I start the driver again. It's still the same. Every time I place my pen near the tablet. The mouse is teleport to the location where it supposed to be, But if I move my pen. The mouse didn't move. And I can't even click anything too. If I make the pen goes away from the tablet and placing the pen again on the tablet. It's still the same.

I tried figure out does it's my hardware problems. I open the setting and checking the pen pressure. It's still normal, It respond on the "Current Pressure" bar every time i clicking too. [The mouse still doesn't move.] 

Yesterday it's works fine to me. But i can't draw anything if this case happen!
Pls help!

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  João

  • October 05, 2024 10:24

  Hi ExiNite KM, 

  Can you tell us which operating system and which Wacom driver version do you have installed. 

  I'm not quite sure, but from your description, seems like you have either a pen issue, or something is interfering with the driver.

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