Weird behavior

Lynn Garwood

• December 12, 2024 21:29

I have an Intuos Pro PTH-660. All of a sudden this afternoon while using Photoshop, as I moved the pen over the tablet, the computer went nuts: the image to zoomed in, PS added new layers, and a variety of other things — not all at the same time, but it kept doing it for about a half hour until I got tired of it and quit.

Is this a symptom of something? I installed the newest driver, but that didn't make a difference.

I have almost all options turned off. I pushed it aside and used just my trackpad and had no issues, so I'm pretty sure it's something to do with the tablet or pen. Does anyone have an idea of what's going on?

[Mac OS 14.7.1 on a 16" MBP (M1); PS version 26.1.0]

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  João

  • December 16, 2024 10:23

  Hi Lynn Garwood, 

  Hard to tell, but from your description, it sounds like a hardware issue with the sensors. 

  Does the same happen if you turn of Touch input? Does the same happen when you use the eraser side of the pen?  

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  Lynn Garwood

  • December 16, 2024 15:56

  Thanks for your answer. I think I solved the problem. I had turned off anything that had to do with touch in the settings, but somehow the switch on the side was on. Now that I've turned it off, the problem hasn't happened again.

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