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Wacom tablet intuos pro medium 2107 stops after sleep iMac

Comments

6 comments

  • João

    Hi Gerlo Beernink

    We are aware of this issue. It has already been reported and the driver team is looking into it. 

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  • Gerlo Beernink

    It's been 3 weeks now and already a new OSX update. When can we expect an update?

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  • Robert Qiu

    every time my pen is not work when I start computer, why?

     

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  • João

    Hi Gerlo Beernink

    Sorry, right now there is no ETA for a new update. 

    Robert Qiu

    There could be different reasons. 

    What is your OS, device and driver version? What do you see in the Wacom Center? 

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  • Gerlo Beernink

    As stated above, latest OS, iMac 2019 27”, latest driver version. Why did you respond ‘we are aware of this issue’ and now react we won’t do anything?? The tablet is driving me crazy for already a long time

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  • João

    Hi Gerlo Beernink

    The OS question as for the other user, Robert. 

    Also, I didn't say we are not doing anything.
    Please note that this only happens after sleep - the driver works fine after a reboot - which means there is also an issue at the OS level wich we don't fully control. 

    The team is working on this issue but this takes time as proper testing is needed to make sure that a) the issue is properly fixed and b) nothing else is broken in the process. 

    Thank you for your understanding. I will update the thread if I hear anything else on my end. 

     

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