Wacom Cintiq Pro 27 not connecting to iMac using OS Sequioa Wacom Tablet Driver 6.4.9-2. Privacy and input settings OK. Cables appear good.

Alan Pomeroy

• April 25, 2025 07:39

0

• 

  João

  • April 28, 2025 11:45

  Hi Alan Pomeroy, 

  Not really sure where to start. Can you provide some more details? 

  • Is the issue with the video signal or USB? 
  • How are you connecting your Cintiq Pro to your Mac? 
  • Are there any error messages in the Wacom Center?

   

  0
• 

  Alan Pomeroy

  • April 29, 2025 00:19

  The problem was that the Wacom centre did not recognise my Cintique Pro Touch tablet on my desktop mac. All the cable are new. I tried all the different USB ports (4) and still no recognition. All the security settings were OK as per the Wacom videos. After many hours of trying different things I guessed that the Wacom may not read the Mac OS Sequoia upgrade.

  So I went to my mac laptop with the previous version of OS, and here the Wacom recognised the tablet. I then reconnected my tablet to the mac desktop (with the current MacOS Sequoia) to exactly the same port I had been trying to use before and it now recognised the tablet!!!

  I am not a computer person but this does not make sense to me! But I hope this helps others.

  0
• 

  João

  • April 29, 2025 06:55

  Hi Alan Pomeroy, 

  Thanks for letting me know.

  Honestly, it doesn't make sense to me either, but I'm glad that the problem is solved. 

  Cheers

  0

Please sign in to leave a comment.