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Disconnected with Tahoe?

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8 comments

  • João

    Hi Daniel Blanchette

    Can you check if the tablet is detected in the Wacom Center or if there are any error messages? Please make sure the tablet is properly connected and that the LED is turned ON. 

     

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  • Daniel Blanchette

    No error messages. The only problem with Wacom Center since Sonoma is that Wacom Center will not load on restarting the system without a hitch, and that hitch is it has to reload by itself after about a minute. Then it runs fine. Did the same in Sequoia and now with Tahoe. Only difference now is that it’s limited and won’t allow the oen to access some controls such as checking for Bluetooth.

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  • Daniel Blanchette

    Pen not ‘oen’.

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  • Daniel Blanchette

    Opened Wacom Center and no issues recognizing the pen. That works. Even checked the pen setting for "hover click" and Click & tap". Neither setting helps the pen work to connect with the controls like I said above.

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  • Daniel Blanchette

    Most of the choices in System Settings cannot be controlled with the pen. Must use the mouse.

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  • Daniel Blanchette

    I can draw in Adobe Illustrator and Photoshop, and can navigate to different windows, no a problem. It's the native things in the OS that do not connect: System Settings mostly and the accompanying outboard menus.

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  • Daniel Blanchette

    João, you there?

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  • João

    Hi Daniel Blanchette

    Sorry, I am not able to monitor the community all the time. 

    The issue you are having is know and has been documented. This is due to a change on Mac OS Tahoe from the previous version. It has been reported to Apple but we are also looking into a workaround. 

    https://cdn.wacom.com/u/productsupport/drivers/mac/professional/releasenotes/Mac_6.4.11-1.html

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