Wacom One (DTC133) "No signal, go to power saving mode"
I've got all the connectors plugged in the right place (and right side), I've installed the drivers, restarted my computer. I unfortunately, don't have a second HDMI port, so I use an adapter (HDMI > USB-A) to be able to connect my tablet to my computer (I've tried the only the HDMI port as well to the tablet alone, the screen works, no dead pixels or anything. I obviously need my monitor, so I can't use it that way.
I can use the tablet itself, draw in it and use my monitor to see, but i bought a display pen for a reason.
Would appreciate some help about this and solutions to it.
Thank you.
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Hi Efrem Madzhurov,
If I had to bet, the issue seems to be with the HDMI -> USB-A port. Are you sure this is a USB-A port and that it is able to output a video signal?
USB-A doesn't not have the data bandwidth to support a video signal and if this was a typo and you are using a USB-C port, some USB-C port are not able to support video transmission either.
You mention a second HDMI port which means you have at least one. Does the device work when you plug it directly to that port?
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The device does work, and now that you mention it, im not sure if the USB-A, dont know how to check either nor, what to do really. I do have a display port, and I was thinking, what if i get a hdmi to a display port adapter and try it with that
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Hi Efrem Madzhurov,
That could work. Also please check the article below if you need help with telling the ports on your computer apart.
https://support.wacom.com/hc/en-us/articles/16665053730839-How-do-I-find-out-which-connections-my-computer-or-smart-device-supports0 -
Hi Joao, thanks for your help in my time of need, i managed to work around it with an adapter from HDMI -> Display Port, it works perfectly know.
Cheers!
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