Wacom Cintiq Pro 24 & 32
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Which connection types can I use to connect my computer to the Wacom Cintiq Pro 24/32?
Your computer can be connected to the Wacom Cintiq Pro 24/32 using the following connections: Connect the USB-C port on the Wacom Cintiq Pro to a USB-C port (which supports DisplayPort Alternate, or DPALT mo...
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What are the two lights beside the power button on the Wacom Cintiq Pro for?
The two LEDs which sit beside the power button are status lights to show Wacom Cintiq Pro statuses such as Sleep mode, Power on/off, and Pen/Touch status. LED Status Meaning ...
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What are the slot(s) on the top of my Wacom Cintiq Pro designed for?
Included with your Wacom Cintiq Pro is a Pen Holder which inserts into the slot on the top of your display (Two slots are included with the Wacom Cintiq Pro 24/32). The Pen Holder can hold your pen when yo...
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What accessories are available for the Wacom Cintiq Pro 24/32?
Optional accessories for the Wacom Cintiq Pro 24 and Wacom Cintiq Pro 32 include: Wacom Cintiq Pro Engine – choose one of two powerful creative PC modules to turn your Cintiq Pro display into an All-In-O...
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How do I connect my Wacom Cintiq Pro 24 or 32 to a computer?
Complete the following steps to setup your Wacom Cintiq Pro: Gently lay the Cintiq Pro face down on a flat surface clear of debris. Remove the back cover by pulling it away at the cable opening. Connec...
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How do I attach my Wacom Cintiq Pro Engine to my Wacom Cintiq Pro 24 or 32?
We recommend referring to the included Quick Start Guide, Wacom tutorial videos, or the online User Manual for more detail, however, here the steps for setting up the Wacom Cintiq Pro 24* or 32 with the Wacom...
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Do I need to download a driver to use the Wacom Cintiq Pro 24 or 32 with the Wacom Cintiq Pro Engine attached?
No, all required drivers have been pre-installed on the Wacom Cintiq Pro Engine, including the Wacom Desktop Center. To ensure the best experience and performance, we recommend you regularly check the “Update...
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Can I use the same settings for my Ergo Stand and Cintiq Pro 32 as with my Cintiq Pro 24, or do I need separate stands for each device?
Yes, you need a different stand for each device since the inner construction counterweight and lever sizes are different, and the settings between the Ergo Stand 24-inch and 32-inch are not compatible.
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Can I use my own cables (HDMI, USB A, etc.) to set up my Cintiq Pro 24/32 and Wacom Cintiq Pro Engine with the Ergo stand?
Wacom recommends to set up the Ergo Stand using the cables provided in the box to connect to your Cintiq Pro 32 & 24 / Wacom Cintiq Pro Engine. Each bundled cable has the specific length, width and white stri...
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Can I use my own USB-C Power Adapter to supply power to my Wacom Cintiq Pro?
Wacom Cintiq Pro is designed to use standard USB-C power delivery. The USB-C 48W or USB-C 180W Wacom AC Power Adapter supplied with your Wacom Cintiq Pro has been thoroughly tested for use with your device. W...
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Can I use my existing ExpressKey Remote with the Wacom Cintiq Pro?
Yes, you can use your current ExpressKey Remote with the Wacom Cintiq Pro. As the ExpressKey Remote dongle requires a USB-A port, the remote will need to be either plugged into a USB-A port on your computer, ...
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Can I use my current Pro Pen on a Wacom Cintiq Pro?
Yes, the previous generation of pens (for example those included with the Cintiq Companion 2, Cintiq 22HD & 27 QHD), including the Pro Pen, are compatible with the Wacom Cintiq Pro and will perform as they do...
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Can I use a Kensington lock with my Wacom Cintiq Pro?
Yes. The Wacom Cintiq Pro is equipped with a Kensington® security slot. For the Cintiq Pro 13/16, the slot is compatible with the Kensington® MiniSaver™ Mobile Lock due to its slim design. For the Cintiq P...
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Can I power the Wacom Cintiq Pro from the USB-C port on my computer?
Due to the power requirements of the Wacom Cintiq Pro, the USB-C 48W Wacom AC Power Adapter supplied with your Wacom Cintiq Pro 13/16 or the USB-C 180W Wacom AC Power Adapter supplied with your Wacom Cinti...
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